dhk44 Terms and Conditions

These terms and conditions ("Terms") apply to all users of the dhk44 platform and its services. dhk44 is an online casino and betting platform operated for Bangladeshi users. By visiting our website, creating an account, or using any of our services, you agree to comply with these Terms.

dhk44 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes take effect will be considered your acceptance of the updated Terms. The latest version of these Terms will always be available on this page.

For any questions or clarifications, contact our 24/7 live chat support or email us at [email protected].

2.1 Age Requirement

dhk44 services are available only to individuals aged 21 (twenty-one) years or older. You will be required to verify your age at the time of registration. If an underage account is found, it will be closed immediately and any deposited funds may be forfeited.

2.2 Location and Legal Capacity

You may use our services only if online gambling or betting is not prohibited for you under the laws of your country or region. If there is a legal restriction, please refrain from opening an account. Each user is solely responsible for their own legal capacity.

2.3 Single Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are found, all of them will be closed and all bonuses will be cancelled.

3.1 Registration Process

You must provide accurate and complete information when creating an account. dhk44 reserves the right to close any account opened with false information at any time.

3.2 Identity Verification (KYC)

In the interest of security and fraud prevention, dhk44 may request documents to verify a user's identity at any time. If you are unable to provide a national ID card, passport, or other government-issued documents, your account may be temporarily suspended.

3.3 Password Protection

It is your responsibility to keep your account password confidential. We strongly advise against sharing your password with anyone. You are responsible for any unauthorized activity carried out from your account.

3.4 Account Closure

You may request to close your account at any time via live chat. Please withdraw your balance before closing your account.

The following limits and rules apply to deposits and withdrawals on dhk44.

5.1 Welcome Bonus

New members will receive a welcome bonus of up to 200% up to ৳10,000 on their first deposit. The wagering requirement for this bonus is 25 times (25x). This means you must place bets totalling 25 times the bonus amount before the bonus funds can be used.

5.2 General Bonus Terms

• dhk44's decision is final on all matters related to bonuses.
• A bonus applies to an account only once.
• If any irregularity or manipulation is found, the bonus and any associated winnings will be cancelled.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• dhk44 reserves the right to cancel or modify any promotion at any time.
• The VIP program and cashback offers may have separate terms, which will be stated on the relevant page.

6.1 Fair Play Obligation

dhk44 is committed to operating a fair and transparent platform. All our games are run using a neutral Random Number Generator (RNG) technology. Any form of cheating, using software to gain an advantage, or system manipulation is strictly prohibited.

6.2 Prohibited Activities

• Placing bets using bots or automated software.
• Opening multiple accounts to take advantage of bonuses (arbitrage).
• Colluding with other users to manipulate games.
• Any form of fraudulent activity.
• Taking unfair advantage through incorrect or dead links.

6.3 Dispute Resolution

If you have an objection regarding the outcome of any game, notify our support team within 24 hours. All transaction and game logs are stored and can be verified. dhk44's technical records will be considered final.

All content on the dhk44 website — logos, graphics, text, software, code, designs, and other elements — is the intellectual property of dhk44. Reproduction, distribution, modification, or commercial use of these elements without prior written permission is strictly prohibited.

Game content is subject to the intellectual property of the respective game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, PG Soft, JILI, Spribe, etc.) and is equally protected.

We are committed to protecting your personal information. Our platform uses SSL encryption technology. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

We do not sell your personal information to third parties. Only the minimum necessary information may be shared with relevant service providers for identity verification and payment processing purposes.

9.1 Service Disruption

Services may be temporarily disrupted due to technical issues, maintenance activities, or third-party software reasons. dhk44 will not bear any financial liability in such situations, but will continue to make efforts to resolve issues promptly.

9.2 Liability for Wins and Losses

There is a risk of financial loss in casino or betting activities. The user knowingly accepts this risk and is solely responsible for any amount lost. dhk44 is not liable for any financial losses related to gambling.

9.3 Third-Party Links

If our platform contains any third-party links, dhk44 is not responsible for the content or policies of those sites.

dhk44 believes in promoting a culture of responsible gaming. Gambling is an entertainment activity and should never be considered a source of income.

• Do not bet beyond your means.
• Avoid placing additional bets in an attempt to recover lost money.
• Set limits on your time and money.
• If you notice any signs of addiction, contact us — we can arrange a temporary suspension of your account.

For more information and self-exclusion options, visit our Responsible Gaming page.

11.1 dhk44's Rights

dhk44 may temporarily or permanently close an account for any of the following reasons:

• Violation of these Terms.
• Providing false information or engaging in fraudulent activity.
• Operating multiple accounts.
• Attempting to exploit technical advantages.
• Inappropriate behaviour toward other users or staff.
• Failure to cooperate with identity verification.

11.2 Consequences of Account Closure

Upon account closure, any applicable balance (excluding bonuses) may be paid out in accordance with the applicable rules. If the reason for the restriction is fraud or a breach of these Terms, no funds will be returned.

Any dispute related to these Terms will first be resolved through negotiation. If negotiation fails, mediation will be pursued. These Terms have been prepared in both English and Bengali; in the event of any dispute, the Bengali version will take precedence.

The user acknowledges that laws related to online gaming vary by country and that it is their own responsibility to comply with the laws applicable in their jurisdiction.

If you have any questions about these terms and conditions, please reach out to us through the following:

• 24/7 Live Chat Support (in Bengali)
• [email protected]

Our support team is available 7 days a week, 24 hours a day to serve you.